Here is a quick list of comments or questions that customers submitted from the past couple weeks.
Customer Comment: I would like the dollar amount to be lower to get free shipping and get coupons.
Dungarees Response: We try to be as aggressive as we can with the free shipping minimum, which is lower than a lot of our non-Amazon competitors. We do offer a lot of coupons and promo codes, be sure to sign up for our email list and follow our social networks.
Customer Comment: In the past Dungarees.net carried a larger selection of Carhartt Sweatshirts. I just wish that there was a larger selection. I always come back to Dungarees.net because they have always provided me with great service at a great price.
Dungarees Response: We do carry every sweatshirt that Carhartt makes. They have narrowed their line a bit recently, we will be sure to pass the feedback along and hope a better selection comes in the future.
Customer Comment: Let us know of back orders in advance, as opposed to after the order.
Dungarees Response: We do get daily inventory feeds from our vendors which tells us stock and backorder dates, which we do use just in case we happen to be out of stock. They are usually fairly accurate and will display when an item is added, on the cart page and on the confirmation. Every once in a while we will sell an item that shows available and by the time we process the order, it has gone into backorder status. We try to stock these items in-house in the first place to help with these issues.
Customer Comment: My Citi Cards were rejected due to mismatch in billing address, which I confirmed multiple times. Finally had to use a bank credit card for purchase.
Dungarees Response: We recently upgraded to a different payment system and there was about a 3 day window where we had a couple hiccups, one of which was dealing with the much stricter address verification system. All issues are resolved now.
Customer Comment: I could not find the continue shopping button after entering each item.
Dungarees Response: There presently really isn’t one, but you can get to any category with one click by using the drop-down menu across the top.