Frequently Asked Questions
If your order is over $55 then shipping is FREE. If it is less than $55, you will be charged $5.95 for shipping. Orders going international or to Alaska/Hawaii will incur extra shipping costs. You can read more here.
Generally, orders to be delivered to the continental United States ship within 1 - 6 business days. If you've ordered an item on back-order, you will be notified during checkout, as well as by email.
Yes, you can. If you have an account with us, you may log-in and view any order that you have placed with us. If you do not have an account with us, you can still view your order here. We will provide you with an order status if your item hasn't shipped, or a tracking # if it has been shipped.
Most orders inside the continental Unites States are shipped via UPS, while a small amount are handled via the United States Post Office. Most international and Alaska/Hawaii orders are shipped using the Post Office. Additional charges may apply to international and Alaska/Hawaii shipments. Read more here.
Creating an account allows you to not have to fill out the shipping/billing information every time you place an order with us. We DO NOT store your credit card, so you will have to fill out that information each time. If you have an account with us, you can also keep an order history.
Yes. We use an SSL Certificate from Verisign® with 256-bit encryption to keep your information secure. Your transaction details get processed through 3Delta Payment Systems and we DO NOT store any of your credit card information.
Factory 2nds - Items that have slight fabric or stitch blemishes. Generally they are very minor, but on occasion can be pretty noticible.
Closeouts - Items that the manufacturer is no longer producing.
Both types lead to great savings by the customer.